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Shipping & Delivery

Shipping & Delivery

DELIVERY POLICY

1 Dependent on product, Qubox Retail will aim to dispatch the goods ordered by you within 2-14 days upon receipt and authorisation of receiving your payment. You will be updated on the progress of your order at each stage with a notification email.

2 Delivery is free to Mainland UK only. Deliveries to any off-shore islands, international addresses and certain parts of Scotland/Highlands will incur delivery surcharges. These charges will depend on your postcode and the product you are purchasing. Please contact us prior to ordering to clarify costs. If you order and a delivery surcharge is required, a member of our team will be in contact by e-mail or phone.

3 To follow are details of some destinations where surcharges will be payable:

Eire
Highlands of Scotland
Isle of Wight
Isle of Man
Northern Ireland
Scottish Islands & Channel Islands
Republic of Ireland
EU Countries

4 Deliveries to the above destinations may take an extra day or two. Goods will be dispatched to the postal address given in your order.

5 Please note we will not dispatch to PO Box or BFPO addresses.

6 Qubox Retail aims to use the best delivery service possible. The free delivery service excludes weekends.

7 Qubox Retail will make the necessary arrangements for dispatching and delivering the goods to you. Should there be no-one at the address to take delivery, our courier will leave a card, or use the link in a notification email, giving full instructions for you to re-arrange a more convenient time of delivery. You are encouraged to leave any special delivery instructions when you place your order.

Thank you for shopping with us.

 

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